KIBO: Unified Commerce & OMS Platform for B2B and B2C Ecommerce
The Leader in Commerce and Order Management, with AI that Acts.
KIBO has been named a Leader in The Forrester Wave™: Commerce Solutions, Q3 2026. KIBO is the only Leader in the Commerce Solutions Wave to also be named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025.
Trusted to run complex, high-volume commerce at scale
Put Your Business in the Center of the Future with Agentic Commerce
Automate tedious, complex tasks across the entire buyer journey with AI agents
- AI Agents architect innovative shopping journeys.
- Automate service and remove operational constraints.
- Lead with confidence with real-time inventory data.
Launch Faster, Compete Sooner
The cost of a slow implementation isn’t just time. It’s lost revenue and delayed launches. KIBO gets you live faster with less IT overhead.
65%
Avg. Reduction in Implementation vs. Multi-Vendor Stacks
167%
Avg. Return on Investment
<6 mo
Avg. Payback Period
Build Your Roadmap not Someone Else’s.
B2B
B2C
Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
Purchase Orders Capability Accept PO numbers, net terms, and custom payment workflows.
Invoices Capability Generate accurate invoices with account-specific pricing and credit terms.
Products & Attributes Capability Manage technical specs, compatibility data, and product hierarchies centrally.
Quotes Capability Create, approve, and convert quotes into orders seamlessly.
Catalog Capability Manage account-specific catalogs with negotiated pricing and product visibility.
Bundles & Kits Capability Offer pre-configured kits and volume bundles with custom pricing.
CMS Add-On Build self-service portals with resources, documentation, and account content.
AI Search Add-On Semantic search interprets part numbers, specs, and technical terminology.
Commerce Product Self-service portals for ordering, reordering, and account management.
Tax Capability Calculate exemptions, tax certificates, and multi-jurisdiction rules accurately.
Subscriptions Add-On Automate recurring orders for maintenance plans and replenishment programs.
Agentic Commerce Add-On AI agents help buyers build orders and support teams resolve issues.
Estimated Delivery Date Capability Provide transparent delivery promises based on availability and lead times.
OMS Product Route orders across branches, warehouses, and suppliers intelligently.
Routing Capability Optimize fulfillment based on cost, service level, and inventory availability.
Shipment Capability Track partial shipments, backorders, and multi-location deliveries in real time.
Dropship Add-on Expand assortment without inventory risk.
Fulfillment & Delivery Capability Enable branch pickup, direct ship, and job-site delivery options.
Returns Capability Process returns, exchanges, and warranty claims with account-specific rules.
Branch Capability Manage inventory, pricing, and fulfillment across distributed branch networks.
Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
Products & Attributes Capability Structure product details, specifications, and attributes for accurate discovery.
Bundles Capability Create kits and product bundles with flexible pricing rules.
Catalog Capability Centralize product data, manage variants, and publish across channels.
CMS Add-On Build brand experiences, editorial content, and shoppable landing pages.
Pricing & Promotions Capability Run sales, discounts, and loyalty offers without developer help.
Tax Capability Calculate accurate tax rates by location with flexible integrations.
Returns Capability Automate refunds, exchanges, and return routing based on rules.
Store Capability Power in-store pickup, curbside, and endless aisle fulfillment options.
Subscriptions Add-On Automate replenishment with flexible cadences, membership perks, and discounts.
Agentic Commerce Add-On AI agents assist shoppers, support teams, and merchandisers autonomously.
Estimated Delivery Date Capability Show accurate delivery promises that build trust and drive conversions.
Reverse Logistics Add-On Optimize return routing, disposition, and refunds with automated rules.
OMS Product Unified order management across fulfillment nodes, channels, and delivery methods.
Dropship Add-on Expand assortment with vendor products while controlling checkout experience.
Fulfillment & Delivery Capability Enable BOPIS, ship-from-store, delivery, and mixed-mode fulfillment seamlessly.
Shipment Capability Track multi-piece and split shipments with real-time status updates.
Modern shoppers move fast. If promises are vague or slow, they abandon cart
KIBO is headless and microservices-based: Deploy in phases or a complete solution. Buy what you need and scale when you’re ready.
Products
Commerce
Headless storefronts and experiences for B2C/B2B, visual merchandising, promotions, and content. →
Order Management
Real-time inventory, promising, order orchestration, and store fulfillment. →
Add-Ons
Subscriptions
Advanced billing cycles and entitlements. →
Reverse Logistics
Returns and exchanges that protect margin. →
Dropship
Expand assortment without inventory risk. →
AI Search
Intent-aware vector-power and LLM-based semantic search. →
CMS
Headless CMS to build storefronts and manage content across channels. →
Agentic Commerce
AI agents that automate tasks across commerce, order management and support. →
Packaged Microservice
Cart & Checkout
PCI-ready cart/checkout to accelerate launches. →
Catalog, Pricing & Promotions
Centralize product, price, and promo logic. →
Inventory Visibility
Real-time inventory visibility across all locations. →
Inventory Promising
Real-time inventory visibility across all locations, plus smart order routing. →
Everything Retail Teams Need in One Modular Platform
Unlike other platforms, KIBO is fully modular and lets you deploy in phases. Only buy what you need.
Powerful Commerce Tools for B2B and B2C Complexity
- Frictionless omnichannel experiences with headless tech and CMS.
- Agentic AI delivers faster, high-converting search.
- B2B capabilities for complex products, pricing, and catalogs.
Streamlined & Profitable Order Management
- Network-wide, real-time inventory powers accurate delivery dates.
- Intelligent order orchestration keeps delivery and SLA commitments.
- Optimize fulfillment, returns, and customer care.
Ready-to-Go Add-Ons to Drive Faster Growth
Real Results From Real Brands
These aren’t projections, they’re outcomes from brands running on KIBO today. Higher order values, decrease in shipments, and more conversions prove the platform actively grows revenue.
279% Increase in Digital Revenue
47% Decrease in Avg. Shipments Per Order
273% Increase in Number of Online Orders
## Reliable Revenue with Subscriptions
- Accelerate continuous revenue despite fluctuating inventory.
- Offer flexible billing models and self-service control.
- Manage continuity, proration, and subscription changes.