About KIBO Commerce: Unified Commerce & Order Management Leader

Unified. Modular. Complete.

KIBO Commerce unifies Ecommerce + Order Management in one composable platform, so you can launch and scale omnichannel experiences without replatforming.

MACH Alliance Certified
Recognized by Forrester | Gartner | IDC
Loved by Customers

Trusted to run complex, high-volume commerce at scale

Founded

2016*

HQ

Austin, TX

Customers

98%

Portfolio

Vista Equity

Certified

MACH

Recognition

Forrester, Gartner, IDC

Why KIBO

Unified Modular Complete

Unified: Commerce + OMS

Choose a platform that unifies commerce and order management, is modular by design, and reduces vendor sprawl.

One data model for orders, inventory, catalog, and customers.

Frictionless journeys spanning subscriptions, returns, & omnichannel fulfillment.

Operational clarity with real-time inventory, promising, and order orchestration.

Modular: Commerce + OMS

Choose a platform that unifies commerce and order management, is modular by design, and reduces vendor sprawl.

One data model for orders, inventory, catalog, and customers.

Frictionless journeys spanning subscriptions, returns, & omnichannel fulfillment.

Operational clarity with real-time inventory, promising, and order orchestration.

Complete: Commerce + OMS

Choose a platform that unifies commerce and order management, is modular by design, and reduces vendor sprawl.

One data model for orders, inventory, catalog, and customers.

Frictionless journeys spanning subscriptions, returns, & omnichannel fulfillment.

Operational clarity with real-time inventory, promising, and order orchestration.

Leadership & Boards

We believe great products are built with customers and partners at the table. Our governance model blends deep product experience with active feedback from the market.

Board CAB PAB

Meet Our Partner Advisory Board

At KIBO, speed and great commerce experiences come from strong partnerships. Our Partner Advisory Board brings together our top SIs, consulting firms, agencies, and technology partners to help guide that success.

Products

Commerce

Headless storefronts and experiences for B2C/B2B, visual merchandising, promotions, and content.

Order Management

Real-time inventory, promising, order orchestration, and store fulfillment.

Add-Ons

Recognized by

Our History, from composable pioneer to unified commerce leader

Our journey has been shaped by product innovation, customer outcomes, and an unwavering focus on usability.

2016

Acquire & Learn

Foundations and acquisitions that formed Kibo’s unified approach.

– Shopatron
– Mozu
– Baynote
– Fiverun
– MarketLive

2018

Build & Launch

Composable platform launches; no legacy code.

2022

Commerce Recognition

Recognized as a leader by top analysts.

2024

Certified

MACH Alliance

2025

OMS Leadership

Recognized for order management innovation.

Your Data Defended. Your Business Uninterrupted.

At KIBO, we pair modern commerce with rigorous protection — safeguarding data, respecting customer privacy, and maintaining reliable operations so your teams can move with confidence.

Security

Scalable security protects the entire platform, using encryption, role-based access, and WAF/bot defenses.

Privacy & Compliance

KIBO aligns to GDPR and CPRA and maintains PCI DSS and SOC 1/2/3 certifications.

Reliability & Resilience

A Kubernetes-based, multi-cloud architecture (AWS, GCP, Azure) delivers high availability, 24/7 monitoring, and immediate disaster recovery.

FAQs

Do I have to buy both Commerce and OMS?

No. Many customers start with one product and add others as needs grow. Everything is API‑first and designed to interoperate.

What does “end of replatforming” mean?

Progressive modernization. Replace pieces over time instead of risky, big‑bang migrations.

How is KIBO priced?

Modular licensing by product/capability with usage‑based elements. We’ll align to your volume and complexity.

How fast can we go live?

Packaged microservices like Cart & Checkout can
launch quickly; full programs typically go live in phases.

Do you support B2B as well as B2C?

Yes. The platform supports complex catalogs, account
hierarchies, quotes, and negotiated pricing.

How does KIBO handle inventory accuracy and promising?

Real‑time inventory + location services with configurable
sourcing and order routing rules.

Can we keep our CMS/ERP/CRM?

Yes. We integrate via APIs and events; many customers
keep best‑of‑breed systems.

What’s your approach to returns and reverse logistics?

A dedicated module to manage returns, exchanges, and refurb flows tied to OMS.

Security and compliance?

We follow secure SDLC, data encryption in transit/at rest,
and industry standards. See our Trust Center for details.

How do we get started?

Talk to an Architect for a stack review and phased plan.