# Unified. Modular. Complete. **KIBO Commerce unifies Ecommerce + Order Management in one composable platform,** so you can launch and scale omnichannel experiences without replatforming. - MACH Alliance Certified - Recognized by Forrester \| Gartner \| IDC - Loved by Customers Trusted to run **complex, high-volume commerce at scale** ### Founded 2016* ### HQ Austin, TX ### Customers 98% ### Portfolio Vista Equity ### Certified MACH ### Recognition Forrester, Gartner, IDC ## Why KIBO Unified Modular Complete ### Unified: Commerce + OMS **Choose a platform that unifies commerce and order management**, is modular by design, and reduces vendor sprawl. **One data model** for orders, inventory, catalog, and customers. **Frictionless journeys** spanning subscriptions, returns, & omnichannel fulfillment. **Operational clarity** with real-time inventory, promising, and order orchestration. ### Modular: Commerce + OMS **Choose a platform that unifies commerce and order management**, is modular by design, and reduces vendor sprawl. **One data model** for orders, inventory, catalog, and customers. **Frictionless journeys** spanning subscriptions, returns, & omnichannel fulfillment. **Operational clarity** with real-time inventory, promising, and order orchestration. ### Complete: Commerce + OMS **Choose a platform that unifies commerce and order management**, is modular by design, and reduces vendor sprawl. **One data model** for orders, inventory, catalog, and customers. **Frictionless journeys** spanning subscriptions, returns, & omnichannel fulfillment. **Operational clarity** with real-time inventory, promising, and order orchestration. ## Leadership & Boards **We believe great products are built with customers and partners at the table.** Our governance model blends deep product experience with active feedback from the market. Board CAB PAB ### Meet Our Partner Advisory Board **At KIBO, speed and great commerce experiences come from strong partnerships.** Our Partner Advisory Board brings together our top SIs, consulting firms, agencies, and technology partners to help guide that success. ### Products #### [Commerce](/content/platform/commerce/index.html) [Headless storefronts and experiences for B2C/B2B, visual merchandising, promotions, and content.](/content/platform/commerce/index.html) #### [Order Management](/content/platform/order-management/index.html) [Real-time inventory, promising, order orchestration, and store fulfillment.](/content/platform/order-management/index.html) ### Add-Ons #### [Subscriptions](/content/platform/subscription/index.html) [Advanced billing cycles and entitlements.](/content/platform/subscription/index.html) #### [Reverse Logistics](/content/platform/reverse-logistics/index.html) [Returns and exchanges that protect margin.](/content/platform/reverse-logistics/index.html) #### [Dropship](/content/platform/dropship/index.html) [Expand assortment without inventory risk.](/content/platform/dropship/index.html) #### [AI Search](/content/platform/ai-search/index.html) [Intent-aware vector-power and LLM-based semantic search.](/content/platform/ai-search/index.html) #### [CMS](/content/platform/cms/index.html) [Headless CMS to build storefronts and manage content across channels.](/content/platform/cms/index.html) #### [Agentic Commerce](/content/kibo-ai/index.html) [AI agents that automate tasks across commerce, order management and support.](/content/kibo-ai/index.html) ## Recognized by ## Our History, from composable pioneer to unified commerce leader Our journey has been shaped by product innovation, customer outcomes, and an **unwavering focus on usability.** ### 2016 #### Acquire & Learn Foundations and acquisitions that formed Kibo’s unified approach. **– Shopatron** **– Mozu** **– Baynote** **– Fiverun** **– MarketLive** ### 2018 #### Build & Launch Composable platform launches; no legacy code. ### 2022 #### Commerce Recognition Recognized as a leader by top analysts. ### 2024 #### Certified MACH Alliance ### 2025 #### OMS Leadership Recognized for order management innovation. ## Your Data Defended. Your Business Uninterrupted. **At KIBO, we pair modern commerce with rigorous protection** — safeguarding data, respecting customer privacy, and maintaining reliable operations so your teams can move with confidence. ### Security Scalable security protects the entire platform, using encryption, role-based access, and WAF/bot defenses. ### Privacy & Compliance KIBO aligns to GDPR and CPRA and maintains PCI DSS and SOC 1/2/3 certifications. ### Reliability & Resilience A Kubernetes-based, multi-cloud architecture (AWS, GCP, Azure) delivers high availability, 24/7 monitoring, and immediate disaster recovery. ## FAQs #### Do I have to buy both Commerce and OMS? No. Many customers start with one product and add others as needs grow. Everything is API‑first and designed to interoperate. #### What does “end of replatforming” mean? Progressive modernization. Replace pieces over time instead of risky, big‑bang migrations. #### How is KIBO priced? Modular licensing by product/capability with usage‑based elements. We’ll align to your volume and complexity. #### How fast can we go live? Packaged microservices like Cart & Checkout can launch quickly; full programs typically go live in phases. #### Do you support B2B as well as B2C? Yes. The platform supports complex catalogs, account hierarchies, quotes, and negotiated pricing. #### How does KIBO handle inventory accuracy and promising? Real‑time inventory + location services with configurable sourcing and order routing rules. #### Can we keep our CMS/ERP/CRM? Yes. We integrate via APIs and events; many customers keep best‑of‑breed systems. #### What’s your approach to returns and reverse logistics? A dedicated module to manage returns, exchanges, and refurb flows tied to OMS. #### Security and compliance? We follow secure SDLC, data encryption in transit/at rest, and industry standards. See our Trust Center for details. #### How do we get started? Talk to an Architect for a stack review and phased plan.